Planblog

Earlier in February, I attended the Customer Service is the New Marketing (CSITNM) conference in San Francisco. I first had a chance to hear Tony Hsieh (Zappos’ CEO) speak at SXSW Interactive last year, where he basically shared the same insights, but it’s so good it’s worth posting again here:

If I ever start a company, it shall be the above and beyond kind for sure.

This entry was posted on Friday, March 28th, 2008 at 5:32 pm and is filed under Culture, Entrepreneurship, Startups, USA. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.