Wiki Wednesday follow-up

Lots of interesting stuff at Wiki Wednesday in Palo Alto this week.

Here’s what I took home: apparantly, wikis are still not very easy to use for the average user and may even be confusing at times. It’s reassuring to hear from veterans in the field that they, too, have encountered usability issues before or struggled with user acceptance when implementing wikis. Lessons learned: focus on usability, offer some hand holding, if need be.

I hear London was good, too.

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